COVID-19 Updates (5/13)

We are taking steps to ensure everyone stays safe and we are still able to care for your pet during this time.

We are asking all clients, instead of calling the office for any non urgent concerns, please text us. We want to keep the phone lines open for urgent patient needs. We have staff members who are currently working from home monitoring all text messages to reply to you promptly. Text us today at 215-627-5955

At this time, we are happy to say we are no longer limiting appointment hours to Urgent Care or Sick appointments. We are now scheduling Biannual and Senior Preventative exams but still allotting extra time in between appointments to help with cleaning in between appointments.

We are now offering Video Telemedicine Consultations. Click the link, http://vet.lc/h592ik , to book your pet’s next in office appointment or video telemedicine consultation.

Cancellation Policy: We have limited appointment and limited staff members due to COVID-19. Please let us know 24 hours in advance if you cannot make your appointment, so we can offer that time to another patient in need.

We are now implementing a curbside concierge for all appointments. We are trying to limit the amount of people coming into our building to help keep all of our staff safe. We will stay in contact with you while your pet is having their assessment with the doctor.

Here are the requirements for your curbside appointment.

• Upon arrival please call us at 267-639-0273
• Please wait outside during the appointment. Do not drop off your pet and leave.
• Please disinfect all carriers, leashes, harnesses and collars.
• You must have a mask on during all interactions with our staff.

 
We are recommending you help us as a small business by shopping our online store for your preventative and medication needs. Shopping online can help decrease the amount of time you hve to leave your home and limit exposure. Our online store offers home delivery.

https://societyhillvets.vetsfirstchoice.com/

We are also offering curbside service if you need to pick up medications or food for your pet. We are asking that you call when you arrive and we will take payment over the phone and we can meet you at the door to give you your food or medications. Please call, 267-639-0273, when you arrive to pick up medications or food for your pet.

We are still offering Senior and Medicating boarding during this time. We will call you in advance to get information about your pet and we can send you paperwork in advance.

As of now, Surgeries are going to be postponed unless absolutely medically necessary until Stay Home Order Restrictions are lifted.

Ultrasounds will be postponed but we will keep you updated.

 
We are committed to keeping our clients and staff free from exposure to any illness at this time. We have always prided ourselves with keeping a clean and safe hospital. If you have any questions or concerns, please contact us at the office 215-627-5955.

We will keep you updated with any changes as more information comes out about COVID-19, follow us on Facebook and Instagram for the most recent updates.